Every project follows the same proven process — so you know exactly what to expect, when to expect it, and what we need from you at each stage.
We start with a free 30-minute strategy call — no sales pitch, no commitment. This is where we learn about your business, your goals, your current challenges, and your target market. We ask the right questions so we can build the right solution.
Within 48 hours of your strategy call, we send a tailored proposal — not a template. It includes a clear scope of work, a fixed price (no hourly surprises), a realistic timeline, and mockups or wireframes where applicable. You'll know exactly what you're getting before you commit a single dollar.
Once you approve the proposal and make the initial payment, we schedule a kickoff call. We collect all necessary access, assets, and information — your brand guidelines, product details, ad account access, or store credentials — and assign dedicated team members to your project.
This is where we do the work. Your dedicated team builds your store, automation system, or campaign — depending on the service. We use a staging environment so you can review everything before it goes live. Weekly updates are shared via WhatsApp, email, or video call — you're never left wondering what's happening.
Nothing goes live without your approval. We send you a full staging preview and walk you through every feature, page, or campaign. You give feedback, we refine — until everything is exactly right. We run full QA testing across devices (mobile, tablet, desktop) and browsers before any launch.
Launch day is seamless. We handle the full go-live process — domain pointing, DNS updates, final testing, and making everything live. For web projects, we also provide a walkthrough video and training so you can manage your site confidently. For ads, campaigns are switched on and monitored closely in the first 48 hours.
The work doesn't stop at launch. We offer monthly retainer plans for ongoing optimization — whether that's A/B testing your store, scaling winning ad campaigns, adding new AI flows, or expanding to new markets. Most of our clients stay with us long-term because we consistently deliver growth, not just deliverables.
Every project has a clear timeline agreed upfront. Here are our typical delivery windows for each service.
Standard custom Shopify store. Complex builds with custom functionality may take 4–5 weeks.
Business websites 2 weeks. WooCommerce stores 3–4 weeks. Complex multi-page builds may take longer.
WhatsApp Business API verification takes 3–5 days. Full chatbot build and testing completes in 1–2 weeks.
Standard automation systems in 2 weeks. Full enterprise suites with voice agents and multi-tool integrations take 3–4 weeks.
Campaigns are live within 48–72 hours. First optimization round happens at the 7-day mark once data comes in.
We handle the heavy lifting. You just need to be available for approvals and feedback — typically 1–2 hours of your time per week.
We believe in radical transparency. No radio silence. No chasing. You always know exactly what's happening with your project — without having to ask.
Direct line to your dedicated project manager — not a ticket system. Fast answers to quick questions.
Every week you receive an update on what was completed, what's next, and if we need anything from you.
Before any major review stage, we send a Loom video walkthrough so you can see exactly what we've built before giving feedback.
We work your hours — EST, GMT, and AEST. Calls and responses scheduled around your working day, not ours.
Project work is fixed-price and one-time. Retainers are month-to-month. We earn your business every month — not through lock-ins.
Start Your Project →30 minutes. No commitment. Walk away with a clear picture of what we'd build for you, how long it takes, and what it costs. The rest of the process takes care of itself.
We build, automate, and scale e-commerce businesses with Shopify development, AI automation, and performance advertising.
© 2026 The Pro Work. All rights reserved.
We build, automate, and scale e-commerce businesses with Shopify development, AI automation, and performance advertising.
© 2026 The Pro Work. All rights reserved.